CXR assesses its customer and partner satisfaction through various survey supports. Some noticeable trends rose from recent surveys that we would like to share with you.
Our customers have clearly appreciated the CXR relationship quality, its phone response, its commercial interactions and its technical support services. This result matches with CXR human size and its total customer satisfaction culture. They have also most appreciated high quality and featured rich products from CXR. This positive valuation rewards our R&D investment efforts and our attentive listening to customer expectations.
However we could identify several areas for improvement that we work through investment and improvement plans aimed at raising our industrial performance and product quality.
We wish to thank everyone who took time to respond to our satisfaction survey. Please be assured that we take most attention to your responses and we are willing to always improve the quality of our products and services.
We are very proud to serve our customers and we thank you for your business and confidence.